You can reach EPC Group by calling (888) 381-9725 during business hours (Monday-Friday, 8 AM - 7 PM CT), emailing contact@epcgroup.net, or submitting the contact form on this page. For scheduled meetings, use our online booking tool. We also offer 24/7 emergency support for existing clients facing critical system outages.

What is EPC Group's typical response time?

We respond to all consultation requests within one business day. Phone calls during business hours are answered immediately by a Microsoft-certified consultant, not an outsourced call center. For emergency Exchange or Azure outages, our average response time is 15 minutes with 24/7/365 availability.

Does EPC Group offer free consultations?

Yes, EPC Group offers a free 30-minute initial consultation where we assess your current environment, understand your business objectives, and identify quick wins. There is no obligation. Following the consultation, we provide a detailed proposal with scope, timeline, investment, and expected ROI.

Where are EPC Group's office locations?

EPC Group is headquartered at 4900 Woodway Drive, Suite 830, Houston, TX 77056, with additional offices in Dallas (2100 Ross Avenue, Suite 2800) and Austin (100 Congress Avenue, Suite 2000). We serve enterprise clients nationwide with both on-site and remote consulting engagements.

What is the engagement process with EPC Group?

Our engagement process begins with a free discovery call, followed by an environment assessment and requirements gathering. We then deliver a detailed Statement of Work (SOW) with fixed scope, timeline, and investment. Upon approval, we assign a dedicated project manager and technical team, execute in agile sprints, and provide ongoing support after deployment.

Have a Complex Project?

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