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Dynamics 365 Marketing Services

Empower your organization to reach out to potential customers beyond physical boundaries, establish a strong relationship with clients, enhance lead generation efforts, strengthen marketing capabilities and increase sales conversions.

D365 Marketing Software Integration, Consulting & Support

Microsoft Dynamics 365 is an all-in-one marketing software to manage end-to-end marketing operations. It comes with an easy-to-use 3rd party integration for Power BI, Adobe marketing suite & more. It unifies customer information to provide a centralized picture of the customer lifecycle down the funnel.

With Dynamics 365 Marketing, you can automate tasks, segment audiences, filter customer lists, send customized emails, campaign management, inbuilt analytics & more. It comes with additional features like audience management, email-based marketing solutions, and more.

Overview of Dynamics 365 for Marketing

As more customers and employees are working remotely due to the changing socioeconomic situations across the globe. Businesses are also having to communicate and function online. In such a scenario Dynamics 365 Marketing offers powerful competencies to create successful marketing communications and campaigns as well as build business relationships.
With Microsoft Dynamics 365 for Marketing, organizations and professionals can discover, capture, and nurture leads, via email, web, social media, online events, text messaging, and other channels through the customer journeys.


Marketing Calendar & Event Management

Schedule marketing campaigns for events & webinars. Manage dates, time scheduling & more. Collaborate with colleagues, manage meetings & share campaign timelines. And easily import leads from tools like excel.

Advanced Analytics

D365 offers AI-driven advanced analytics. Helps track customer behavior, create custom dashboards & reports, analyze real-time data to understand the customer journey. Get insights from real-time tracking to make better business decisions.

Customer Feedback

With Forms pro, you can survey customers, ask them to leave feedback over email, events, etc. This helps in fixing flaws, optimizing business processes & improving customer support service. Use drag & drop, design tools, etc. to create email templates, surveys & more.

Multichannel Marketing

Capture leads from email marketing, ad campaign, phone calls, LinkedIn & more. Create customized templates, emails, tools to engage customers through personalized buyer journey across marketing funnel based on engagement and behavior. Import all your lead data from campaigns to Dynamics 365 CRM.

Customer Journey

Dynamics 365 marketing tool you can automate the recurring processes that don’t require the marketing team’s active participation. Also, you can track customers’ journey on a dashboard or map and create a marketing strategy based on the steps involved.

Lead Nurture Campaign Tool

Simple yet powerful email editor with drag & drop feature. Comes with several built-in templates and easy 3rd party integration. Map out the customer journey and setup notes and action on each step. Also, create rules to trigger automated emails based on actions or timeframe.


EPC Group Empowers Business with D365 for Marketing

Gathering Data & Information

first of all,analyze your business requirements to understand your needs and aspirations. The next step is to devise a custom solution based on your specific requirements.

As every business is unique, we offer a personalized workflow for different businesses. And gathering data and information regarding your requirements allows us to understand the business goals. This helps in creating an ROI-driven marketing strategy and plan

Business Analysis & Integration

To understand your business & come up with a plan of action. We love to hear your ideas, ask questions & create a holistic picture of your business demands to define the scope of the project.

Our consultant ensures the smooth integration of Dynamics 365 Marketing into your corporate workflow. Syncing of personal data (customer contact details, transactions, historical data & more) with other Microsoft systems.

Customized Dynamics 365 Marketing Solutions

D365 for Marketing can be customized to offer you a personalized solution as per the organization’s needs and goals.

D365 Marketing is made for general marketing needs. Hence, it requires customization (adding or removing fields creating custom workflows & more) to suit your varied marketing objectives. We can customize it to offer you the best solution at a great price.

Dynamics 365 Training & Support

We offer Dynamics 365 CRM consulting for training and support in order to ease the use of Microsoft’s D365 marketing tool for your team. We ensure that the key features and functions of Dynamics 365 for Marketing are covered in the training sessions.

At EPC Group, we believe post-integration support is an important part to help your team become a power user of Microsoft Dynamics 365 for Marketing. Hence, we offer 24×7 support for all technical and functional assistance requirements.

Why Choose Us

Why Organizations Recognize EPC Group's Consulting Services as the Industry Leader

EPC Group wrote the book on SharePoint & Power BI

Microsoft Partner for 25+ Years

Over 4 million Office 365 users successfully migrated

200+ years combined senior team migration experience

Expertise migrating to Office 365 in every vertical

EPC Group's Chief Architect Errin O'Connor was on the original SharePoint and Office 365 Beta teams