What is Microsoft Teams?

Microsoft Teams is a versatile communication and collaboration platform designed to streamline workplace interactions. As part of the Microsoft 365 family, it offers an integrated experience that combines persistent workplace chat, video meetings, file storage, and application integration.

Teams also integrates effortlessly with other Microsoft Office applications, like Word, Excel, and PowerPoint, as well as with a wide array of third-party apps, bringing all tools into one accessible location.

With robust security features, Microsoft Teams ensures that your conversations and data are protected and compliant with industry standards. Its flexibility and scalability make it an ideal choice for businesses of all sizes, looking to foster a collaborative, efficient, and connected workplace culture.

Microsoft Teams Core Capabilities

Understand Microsoft Teams apps and their capabilities

Improved Communication

Audio and video calling, including group calls and meetings, enable real-time communication.

Ease of Use

Scheduling and joining virtual meetings with integrated calendar support from Outlook.

Enhanced Collaboration

Real-time collaboration on documents using Office 365 integration (Word, Excel, PowerPoint).

Elevated Security

Advanced security features including data encryption in transit and at rest.

Proven Flexibility

Personalized dashboards with relevant apps and bots.

Targeted Reports

Usage analytics to track engagement and productivity.

Microsoft Teams Consulting Services

Microsoft Teams consulting services encompass a broad range of offerings aimed at enhancing communication, collaboration, and overall productivity within an organization.
Implementation and Deployment
  • Setup and configuration of Microsoft Teams.
  • Integrating Microsoft Teams with existing IT infrastructure.
  • Ensuring compliance with data security and privacy standards.
Training and Adoption
  • Providing training sessions
  • Offering best practices for collaboration and communication.
  • Supporting change management to ensure smooth adoption
Customization and Integration
  • Tailoring Teams to fit specific organizational needs.
  • Integrating Teams with other Office 365 and third-party tools.
  • Developing custom apps and bots for enhanced functionality.
Support and Maintenance
  • Offering ongoing technical support and troubleshooting.
  • Providing regular updates and maintenance services.
  • Ensuring the system is up-to-date with the latest features
Strategic Consulting
  • Aligning Teams usage with overall business strategy.
  • Advising on digital transformation initiatives.
  • Helping in building a collaborative and modern workplace.
Managed Services
  • Offering complete management of the Team’s environment.
  • Providing proactive monitoring and incident management.
  • Ensuring high availability and optimal performance

How EPC Group Implements Microsoft Teams Integration

EPC Group’s approach would likely emphasize a combination of technical expertise, thorough understanding of Microsoft ecosystems, and a focus on aligning technology with business objectives.
Step 1:
Initial Assessment

Understanding the client’s business processes, communication needs, and collaboration challenges.

Step 2:
Strategy Development

Developing a tailored strategy for Microsoft Teams deployment, considering the specific needs and scale of the business.

Step 3:

Setting up Microsoft Teams, including creating teams, channels, and configuring settings.

Step 4:

Conducting comprehensive training sessions for employees to familiarize them with Microsoft Teams.

Microsoft Teams and Copilot

By integrating Copilot, Microsoft Teams elevates the user experience and enhances productivity through the following benefits:
Intelligent Assistance:
Copilot features in Teams provide contextual assistance, offering suggestions and automating routine tasks based on the ongoing conversation and content.
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Streamlined Workflows
AI-driven insights and actions help streamline workflows, making it possible to trigger workflows directly from the chat and collaborate more efficiently.
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Enhanced Meetings
During meetings, Copilot can offer real-time summaries, action items, and follow-ups, ensuring that participants stay focused on the discussion.
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Improved Decision Making
With AI summarization of conversations and documents, decision-makers can quickly understand key points and make informed decisions without sifting through all the details
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Microsoft Teams integrations

Office 365




Microsoft Power BI



Azure DevOps


Survey Monkey


Why Choose EPC Group as your Microsoft Teams Partner

Choosing us as your Microsoft Teams partner means selecting a seasoned expert with over two decades of experience in delivering cutting-edge Microsoft solutions.

We offer personalized service with a team of certified professionals who are dedicated to providing round-the-clock support and guidance. 

Our strategic methodology is designed to maximize user adoption and satisfaction, ensuring your investment in Microsoft Teams yields tangible productivity gains and a robust collaborative environment. 

With EPC Group, you get a partner committed to innovation, security, and seamless integration, empowering your workforce with the tools needed for success in a dynamic digital landscape.

Microsoft Teams Testimonials from Our Partners


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Projects Completed


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Frequently Asked Questions

Through a combination of built-in features, third-party integrations, and custom development, Microsoft Teams can be tailored to fit unique business processes. Consultants analyze your specific requirements to configure the platform, integrate necessary tools, and even develop custom solutions.

Post-implementation, consultants typically offer comprehensive training for your staff to ensure they are proficient in using Microsoft Teams. This includes live training sessions, detailed documentation, and ongoing support to address any subsequent queries or issues.

Yes, Microsoft Teams can be integrated with many CRM and ERP systems. Consultants assess your current infrastructure to determine the best integration strategy and ensure that data flows seamlessly between Teams and other business systems.

Consultants ensure that your deployment of Microsoft Teams adheres to the highest security standards, including data encryption and compliance with industry regulations. They also assist in configuring security policies, governance, and compliance settings specific to your organization’s needs.

Why Choose Us

Why Organizations Recognize EPC Group's Consulting Services as the Industry Leader
EPC Group wrote the book on SharePoint & Power BI
Microsoft Partner for 25+ Years
Over 4 million Office 365 users successfully migrated
200+ years combined senior team migration experience
Expertise migrating to Office 365 in every vertical
EPC Group's Chief Architect Errin O'Connor was on the original SharePoint and
Office 365 Beta teams